Subject to these terms, we offer a 100% satisfaction guarantee on all products. We will issue refunds on the purchase of lightly used, defective goods (ie. candles that do not burn correctly). Our returns period lasts for 1 year after you receive any item. If 1 year has gone by since delivery of your purchase, unfortunately we can’t offer you a refund.

To be eligible to return an item for a refund, it must be lightly used and defective.

Where items have been made or personalized for you, they are non-refundable unless defective. Please be sure to confirm all items prior to purchasing.